Privacy Policy

Welcome to neXgleX ("we", "our", "us"). We are a South Africa-based AI marketing and automation agency helping professional service businesses grow through intelligent systems and digital strategies.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.nexglex.co.za or use our services.

When you interact with our website or services, we may collect the following:

• Name and surname
• Email address
• Phone number
• Business name and details
• Any information submitted via forms, bookings, or enquiries

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Referral sources

• Campaign performance data
• Website behaviour analytics
• Engagement with ads, emails, and content

We use your information to:

• Respond to enquiries and communicate with you
• Provide and manage our services
• Improve website functionality and user experience
• Deliver and optimise marketing campaigns
• Send relevant updates, offers, or insights (you can opt out at any time)
• Comply with legal and regulatory obligations

We process your personal information based on:

• Your consent
• The performance of a contract
• Legitimate business interests
• Legal obligations

We do not sell your personal information. We may share your information with trusted third parties, including:

• Marketing and advertising platforms
• CRM and automation tools
• Payment processors
• Professional advisors or legal authorities where required

All third parties are required to protect your information and use it only for the intended purpose.

Our website uses cookies and similar technologies to:

• Improve your browsing experience
• Analyse website performance
• Support advertising and remarketing

You can control or disable cookies through your browser settings.

We take reasonable technical and organisational measures to protect your information, including:

• Secure hosting environments
• Restricted access to sensitive data
• Encryption where applicable

While we strive to protect your data, no system is completely secure.

We retain your information only as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal, tax, and regulatory requirements

In terms of applicable data protection laws, including POPIA, you have the right to:

• Access your personal information
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Some of the tools and platforms we use may process data outside South Africa. We ensure appropriate safeguards are in place to protect your information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how your data is handled, please contact us: